Notice September 16, 2026 - Detected by Pingoru
- Sep 16, 2026, 11:24 AM UTC
- Resolved
- Sep 16, 2026, 12:43 PM UTC
- Duration
- 1h 19m
Affected: CertCentral API (Global)CertCentral Console (Global)digicert.com Login (Global)Certificate Issuing Service (CIS).
Timeline · 6 updates
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investigating Sep 16, 2026, 11:24 AM UTC
We are currently experiencing a technical problem with our CIS Service system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05135016 While we work to restore access to our CIS Service, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – CIS Service 現在、 CIS Service はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05135016 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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investigating Sep 16, 2026, 11:31 AM UTC
We are continuing to investigate this issue.
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investigating Sep 16, 2026, 11:54 AM UTC
We are continuing to investigate this issue.
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identified Sep 16, 2026, 12:21 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Sep 16, 2026, 12:30 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 16, 2026, 12:43 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 09:40 AM UTC
- Resolved
- Sep 16, 2026, 10:14 PM UTC
- Duration
- 12h 33m
Affected: Live Chat SupportDigiCert Support Email System
Timeline · 2 updates
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investigating Sep 16, 2026, 09:40 AM UTC
We are currently experiencing a technical issue affecting our chat and email support channels. Our third-party service provider is actively working to resolve the issue as quickly as possible. While we work to restore normal service, you can also contact us through: Telephone: Call us Chat: Chat with us Email: Message us Please note that responses through chat and email may be delayed while we work to resolve this issue. We apologize for any inconvenience and appreciate your patience. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 chats and emails via 3rd party service provider はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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resolved Sep 16, 2026, 10:14 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 07:03 AM UTC
- Resolved
- Sep 15, 2026, 09:49 AM UTC
- Duration
- 2h 46m
Affected: Certificate Revocation List (CRL)
Timeline · 3 updates
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investigating Sep 15, 2026, 07:03 AM UTC
We are investigating an issue affecting a Certificate Revocation List (CRL) associated with the DigiCert G5 TLS RSA4096 SHA384 2021 CA1. Some customers performing strict certificate revocation checks may experience certificate validation or connection failures. Our engineering teams are actively investigating and working to restore normal service. We will provide further updates as they become available.
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monitoring Sep 15, 2026, 09:16 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 15, 2026, 09:49 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 02:36 PM UTC
- Resolved
- Sep 12, 2026, 05:42 AM UTC
- Duration
- 15h 6m
Affected: DSS-Engine ProductionDSS-Engine StagingTrust/LinkADSS-Engine Production
Timeline · 4 updates
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investigating Sep 11, 2026, 02:36 PM UTC
We are currently experiencing a technical problem with our ADSS Service system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05127527 While we work to restore access to our ADSS service, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – ADSS 現在、 Content Trust Manager はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05127527 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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monitoring Sep 11, 2026, 06:32 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Sep 11, 2026, 06:33 PM UTC
We are continuing to monitor for any further issues.
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resolved Sep 12, 2026, 05:42 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 08, 2026, 05:49 AM UTC
- Resolved
- Sep 08, 2026, 07:11 AM UTC
- Duration
- 1h 22m
Affected: CertCentral API (Global)CertCentral Console (Global)E-Commerce
Timeline · 2 updates
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investigating Sep 08, 2026, 05:49 AM UTC
We are currently investigating an issue affecting our payment gateway service. Transactions using newly added cards are currently failing, while transactions using existing cards may experience intermittent failures.
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resolved Sep 08, 2026, 07:11 AM UTC
Based on our analysis we found that all the legitimate transactions are going through fine and the errors were due to genuine failures.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 10:03 AM UTC
- Resolved
- Sep 04, 2026, 01:08 PM UTC
- Duration
- 3h 4m
Affected: DigiCert ONE Console (Global)digicert.com Login (Global)DigiCert Support Email System
Timeline · 5 updates
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investigating Sep 04, 2026, 10:03 AM UTC
We are currently experiencing a technical problem with our DigiCert Support Email System and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05116620 While we work to restore access to our DigiCert Support Email System , you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 DigiCert Support Email System はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05116620 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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investigating Sep 04, 2026, 10:30 AM UTC
We are continuing to investigate this issue.
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investigating Sep 04, 2026, 10:31 AM UTC
We are currently experiencing a technical problem with our DigiCert Support Email System and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05116620 While we work to restore access to our DigiCert Support Email System , you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 DigiCert Support Email System はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05116620 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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identified Sep 04, 2026, 11:11 AM UTC
The issue has been identified and a fix is being implemented.
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resolved Sep 04, 2026, 01:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2026, 05:10 PM UTC
- Resolved
- Aug 19, 2026, 05:30 PM UTC
- Duration
- 19m
Affected: CertCentral API (Global)CertCentral Console (Global)digicert.com Login (Global)E-Commerce
Timeline · 4 updates
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investigating Aug 19, 2026, 05:10 PM UTC
We are currently experiencing a technical problem with our CertCentral Services system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert CertCentral Service 現在、CertCentral Services はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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identified Aug 19, 2026, 05:12 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Aug 19, 2026, 05:25 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 19, 2026, 05:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 04:37 PM UTC
- Resolved
- Aug 13, 2026, 05:47 PM UTC
- Duration
- 1h 9m
Affected: CertCentral EU Console
Timeline · 3 updates
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investigating Aug 13, 2026, 04:37 PM UTC
We are currently experiencing a technical problem with our CertCentral EU Account Portal system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral EU Account Portal, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert - CertCentral EU Intermittent Failure to Submit Certificate Requests 現在、CertCentral EU Account Portal はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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monitoring Aug 13, 2026, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 13, 2026, 05:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 06:45 PM UTC
- Resolved
- Aug 11, 2026, 07:32 PM UTC
- Duration
- 46m
Affected: Trust Lifecycle Manager (Global)
Timeline · 3 updates
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investigating Aug 11, 2026, 06:45 PM UTC
We are currently experiencing a technical problem with our DigiCert One Trust Life Cycle Manager (TLM) and are working with the vendor to resolve the issue as quickly as possible. While we work to restore access to our Customer support phone system, you can contact us through: Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – 現在、電話のシステムに問題が発生しております. 現在、 テクニカルサポート/認証サポートの電話システムDigiCert One Trust Life Cycle Manager (TLM) はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートサポート
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monitoring Aug 11, 2026, 06:55 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 11, 2026, 07:32 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 03, 2026, 12:35 PM UTC
- Resolved
- Aug 03, 2026, 02:30 PM UTC
- Duration
- 1h 55m
Affected: CertCentral API (Global)CertCentral Console (Global)
Timeline · 4 updates
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investigating Aug 03, 2026, 12:35 PM UTC
We are currently experiencing a technical problem with our CT Log System system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05069088 While we work to restore access to our CT Log System, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – CT Log Failure 現在、 [ENTER SYSTEM NAME HERE] はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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investigating Aug 03, 2026, 12:38 PM UTC
We are continuing to investigate this issue.
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monitoring Aug 03, 2026, 01:11 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 03, 2026, 02:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 01, 2026, 06:22 AM UTC
- Resolved
- Aug 01, 2026, 06:58 AM UTC
- Duration
- 36m
Affected: MPIC Agents
Timeline · 3 updates
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investigating Aug 01, 2026, 06:22 AM UTC
We are currently experiencing a technical problem with our MPIC Agents system and are working to resolve the issue as quickly as possible. While we work to restore access to our MPIC Agents, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – MPIC Agents 現在、 MPIC Agents はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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monitoring Aug 01, 2026, 06:34 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 01, 2026, 06:58 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 24, 2026, 09:52 AM UTC
- Resolved
- Jul 24, 2026, 11:40 AM UTC
- Duration
- 1h 47m
Affected: QuoVadis CRL
Timeline · 6 updates
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investigating Jul 24, 2026, 09:52 AM UTC
DigiCert/QuoVadis Alert - Quovadis CRL is down We are currently experiencing a technical problem with our Quovodis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: [email protected] We apologize for any inconvenience this may cause you. DigiCert/QuoVadis Support
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investigating Jul 24, 2026, 10:26 AM UTC
DigiCert/QuoVadis Alert We are currently experiencing a technical problem with our Quovodis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: [email protected] We apologize for any inconvenience this may cause you. DigiCert/QuoVadis Support
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investigating Jul 24, 2026, 10:26 AM UTC
DigiCert/QuoVadis Alert We are currently experiencing a technical problem with our Quovodis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: [email protected] We apologize for any inconvenience this may cause you. DigiCert/QuoVadis Support
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investigating Jul 24, 2026, 10:30 AM UTC
DigiCert/QuoVadis Alert We are currently experiencing a technical problem with our QuoVadis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: [email protected] We apologize for any inconvenience this may cause you. DigiCert/QuoVadis Support
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monitoring Jul 24, 2026, 11:25 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 24, 2026, 11:40 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 17, 2026, 08:23 PM UTC
- Resolved
- Jul 17, 2026, 09:04 PM UTC
- Duration
- 41m
Affected: CertCentral API (Global)CertCentral Console (Global)digicert.com Login (Global)
Timeline · 5 updates
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investigating Jul 17, 2026, 08:23 PM UTC
We are currently experiencing a technical problem with our CertCentral system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – CertCentral 現在、 CertCentral はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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investigating Jul 17, 2026, 08:29 PM UTC
We are continuing to investigate this issue.
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investigating Jul 17, 2026, 08:31 PM UTC
We are continuing to investigate this issue.
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monitoring Jul 17, 2026, 08:44 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 17, 2026, 09:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2026, 06:11 PM UTC
- Resolved
- Jul 01, 2026, 08:11 PM UTC
- Duration
- 1h 59m
Affected: Certificate Revocation List (CRL)ocsp.digicert.comocsp.digicert.cn
Timeline · 4 updates
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investigating Jul 01, 2026, 06:11 PM UTC
We are currently experiencing a technical problem with potential OCSP/CRL degradation in Mumbai, IN and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05028250 While we work to confirm OCSP/CRL services in Mumbai, IN , you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert - Regional OCSP/CRL Degradation - Mumbai, IN 現在、 OCSP/CRL degradation in Mumbai, IN はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05028250 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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investigating Jul 01, 2026, 06:13 PM UTC
We are continuing to investigate this issue.
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investigating Jul 01, 2026, 06:15 PM UTC
We are continuing to investigate this issue.
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resolved Jul 01, 2026, 08:11 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 08, 2026, 09:47 AM UTC
- Resolved
- Jun 08, 2026, 11:20 AM UTC
- Duration
- 1h 33m
Affected: Live Chat Support
Timeline · 3 updates
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investigating Jun 08, 2026, 09:47 AM UTC
We are currently experiencing a technical problem with our AI Chatbot system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04990388 While we work to restore access to our AI Chatbot, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – AI Chatbot 現在、 AI Chatbot はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04990388 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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monitoring Jun 08, 2026, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 08, 2026, 11:20 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 10:17 AM UTC
- Resolved
- Jun 01, 2026, 11:12 AM UTC
- Duration
- 55m
Affected: E-Commerce
Timeline · 3 updates
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investigating Jun 01, 2026, 10:17 AM UTC
We are currently experiencing a technical problem with login timeouts on our E-Commerce CertCentral Accounts system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04978003 While we work to restore access to our E-Commerce CertCentral Accounts, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert | E-Commerce CertCentral Accounts 現在、E-Commerce CertCentral Accounts はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04978003 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート
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identified Jun 01, 2026, 10:58 AM UTC
The issue has been identified and a fix is being implemented.
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resolved Jun 01, 2026, 11:12 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 12:46 PM UTC
- Resolved
- May 19, 2026, 06:13 PM UTC
- Duration
- 5h 27m
Affected: Content Trust Manager (Netherlands)
Timeline · 3 updates
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investigating May 19, 2026, 12:46 PM UTC
We have identified a connectivity issue with one of our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance. While most of the signing traffic is served through our primary network, customers using DTM with DSE may face issues during signing. We are currently investigating the underlying cause and working with cross-functional teams to resolve the issue.
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monitoring May 19, 2026, 01:30 PM UTC
We have fixed the issue with our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance and we are monitoring the performance.
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resolved May 19, 2026, 06:13 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 04:28 PM UTC
- Resolved
- May 15, 2026, 04:47 PM UTC
- Duration
- 18m
Affected: Trust Lifecycle Manager (Global)
Timeline · 3 updates
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investigating May 15, 2026, 04:28 PM UTC
We are currently experiencing a technical problem with our DigiCert One TLM Manager is not responsive While we work to restore access to our Customer support phone system, you can contact us through: Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – 現在、電話のシステムに問題が発生しております. 現在、 テクニカルサポート/認証サポートの電話システム はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートサポート
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investigating May 15, 2026, 04:29 PM UTC
We are continuing to investigate this issue.
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resolved May 15, 2026, 04:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 08:47 AM UTC
- Resolved
- May 11, 2026, 11:04 AM UTC
- Duration
- 2h 16m
Affected: Content Trust Manager (Netherlands)
Timeline · 3 updates
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investigating May 11, 2026, 08:47 AM UTC
We have identified an issue with DC1 Document Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.
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monitoring May 11, 2026, 09:51 AM UTC
We have fixed the issue with backend services of DC1 DTM NL Prod instance and currently monitoring the performance.
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resolved May 11, 2026, 11:04 AM UTC
This issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 07:44 AM UTC
- Resolved
- May 11, 2026, 02:52 PM UTC
- Duration
- 7h 8m
Affected: Software Trust Manager (Netherlands)
Timeline · 3 updates
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identified May 11, 2026, 07:44 AM UTC
We have identified an issue with one of our backend services of DC1 Software Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.
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monitoring May 11, 2026, 08:02 AM UTC
We have fixed the issue with backend services of DC1 Software Trust Manager of NL Prod instance and are monitoring the performance.
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resolved May 11, 2026, 02:52 PM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 10:02 AM UTC
- Resolved
- Apr 28, 2026, 04:10 PM UTC
- Duration
- 6h 8m
Affected: CertCentral EU APICertCentral EU Console
Timeline · 3 updates
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identified Apr 28, 2026, 10:02 AM UTC
We have identified an internal issue which could affect the validation flow for the following CertCentral EU products and cause delay in issuance. we are currently working with Engineering and SRE teams to resolve the same. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)
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monitoring Apr 28, 2026, 10:47 AM UTC
A fix has been implemented by the Engineering team and we are monitoring the performance of the validation workflow in the CertCentral EU for the following products. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)
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resolved Apr 28, 2026, 04:10 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 08:14 AM UTC
- Resolved
- Apr 23, 2026, 02:26 PM UTC
- Duration
- 6h 12m
Affected: Certificate Revocation List (CRL)ocsp.digicert.cn
Timeline · 4 updates
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investigating Apr 23, 2026, 08:14 AM UTC
We are currently having a connectivity issue with one of our OCSP service - ocsp.digicert.cn . We are working with the relevant teams to identify and fix the issue.
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identified Apr 23, 2026, 09:01 AM UTC
We have identified that the connectivity issue with the ocsp.digicert.cn and crl.digicert.cn is due to an issue at one of our 3rd Party CDN provider. We are currently working with the CDN provider's support team to resolve the issue.
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monitoring Apr 23, 2026, 11:37 AM UTC
The issue has been fixed by the 3rd Party CDN provider. The connectivity to ocsp.digicert.cn and crl.digicert.cn are successful.
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resolved Apr 23, 2026, 02:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 06:52 AM UTC
- Resolved
- Apr 23, 2026, 11:59 AM UTC
- Duration
- 5h 7m
Affected: DigiCert ONE Console (Global)Account Manager (Global)CA Manager (Global)Trust Lifecycle Manager (Global)IoT Trust Manager (Global)Software Trust Manager (Global)Embedded Trust ManagerDigiCert Keylocker (Global)Content Trust Manager (Global)
Timeline · 3 updates
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investigating Apr 23, 2026, 06:52 AM UTC
We have currently identified an issue with DC1 US Prod instance due to which customers may experience slow response time with one or more managers. We are working with Engineering team to fix the issue.
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monitoring Apr 23, 2026, 07:19 AM UTC
We have fixed the issue and response time of all the managers in the DC1 US instance are good. We are monitoring the performance.
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resolved Apr 23, 2026, 11:59 AM UTC
The incident has been resolved and response time has been consistently good in the DC1 US Prod instance for all the managers.
Read the full incident report →
- Detected by Pingoru
- Apr 15, 2026, 09:34 AM UTC
- Resolved
- Apr 15, 2026, 02:08 PM UTC
- Duration
- 4h 34m
Affected: Trust Lifecycle Manager (Netherlands).
Timeline · 2 updates
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investigating Apr 15, 2026, 09:34 AM UTC
We have received reports from a few customers that the TLM API of DC1 NL prod instance are processing slowly. We are actively troubleshooting the issue with the Engineering team to identify the cause.
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resolved Apr 15, 2026, 02:08 PM UTC
The response time has improved and customers confirmed recovery.
Read the full incident report →
- Detected by Pingoru
- Mar 18, 2026, 03:00 PM UTC
- Resolved
- Mar 18, 2026, 04:35 PM UTC
- Duration
- 1h 35m
Affected: Content Trust Manager (Netherlands)
Timeline · 3 updates
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investigating Mar 18, 2026, 03:00 PM UTC
We are currently experiencing an issue where document signing requests are failing. Users attempting to sign documents will receive an error and signatures will not be applied. Our engineering team has been notified and is actively investigating the root cause.
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monitoring Mar 18, 2026, 03:22 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 18, 2026, 04:35 PM UTC
The incident has been resolved and signings are going through fine.
Read the full incident report →
