DigiCert incident

DC1 NL Prod : Slow processing of TLM API

Minor Resolved View vendor source →

DigiCert experienced a minor incident on April 15, 2026 affecting Trust Lifecycle Manager (Netherlands)., lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 09:34 AM UTC
Resolved
Apr 15, 2026, 02:08 PM UTC
Duration
4h 34m
Detected by Pingoru
Apr 15, 2026, 09:34 AM UTC

Affected components

Trust Lifecycle Manager (Netherlands).

Update timeline

  1. investigating Apr 15, 2026, 09:34 AM UTC

    We have received reports from a few customers that the TLM API of DC1 NL prod instance are processing slowly. We are actively troubleshooting the issue with the Engineering team to identify the cause.

  2. resolved Apr 15, 2026, 02:08 PM UTC

    The response time has improved and customers confirmed recovery.