DigiCert incident

CertCentral EU : Issue with Validation flow causing delay in Cert issuance for few product certificates.

Minor Resolved View vendor source →
Started
Apr 28, 2026, 10:02 AM UTC
Resolved
Apr 28, 2026, 04:10 PM UTC
Duration
6h 8m
Detected by Pingoru
Apr 28, 2026, 10:02 AM UTC

Affected components

CertCentral EU APICertCentral EU Console

Update timeline

  1. identified Apr 28, 2026, 10:02 AM UTC

    We have identified an internal issue which could affect the validation flow for the following CertCentral EU products and cause delay in issuance. we are currently working with Engineering and SRE teams to resolve the same. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)

  2. monitoring Apr 28, 2026, 10:47 AM UTC

    A fix has been implemented by the Engineering team and we are monitoring the performance of the validation workflow in the CertCentral EU for the following products. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)

  3. resolved Apr 28, 2026, 04:10 PM UTC

    This incident has been resolved.

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