Deskpro incident

Attempted Distributed Denial of Service (DDoS) on https://support.deskpro.com

Resolved after 2 hours 35 minutes, affecting support.deskpro.com, on November 12, 2026.

monitoring Nov 12, 2026, 01:33 PM UTC

Changes have been made to reduce the cause and we're slowly bringing access back up.

Started
Nov 12, 2026, 11:52 AM UTC
Resolved
Nov 12, 2026, 02:28 PM UTC
Duration
2h 35m
Detected by Pingoru
Nov 12, 2026, 11:52 AM UTC

Affected components

support.deskpro.com

Update timeline

  1. investigating Nov 12, 2026, 11:52 AM UTC

    We are currently experiencing an attempted Distributed Denial of Service (DDoS) on https://support.deskpro.com and working on mitigating the issue.

  2. monitoring Nov 12, 2026, 01:33 PM UTC

    Changes have been made to reduce the cause and we're slowly bringing access back up.

  3. resolved Nov 12, 2026, 02:28 PM UTC

    https://support.deskpro.com should now be accessible again.

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