Descript Outage History
Descript is up right nowPingoru has recorded 90 incidents for Descript: 90 in the last 12 months and 13 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 18 | 67 of 720 (9%) |
| May 2026 | 7 | 14 of 744 (2%) |
| June 2026 | 10 | 24 of 720 (3%) |
| July 2026 | 8 | 22 of 744 (3%) |
| August 2026 | 4 | 3 of 744 (0%) |
| September 2026 | 8 | 32 of 720 (4%) |
| October 2026 | 0 | 0 of 577 (0%) |
Incidents, newest first
Minor March 10, 2026 Media Classification failing for new media uploads 6h 18m File upload/sync
Started Mar 10, 2026, 07:06 PM UTC· resolved Mar 11, 2026, 01:25 AM UTC
- investigating Mar 10, 2026, 07:06 PM UTC
The Media Classification process is not completing for new visual media uploads. Files are still being uploaded successfully into projects, but this can lead to issues when trying to process these assets with Underlord. Our team is currently investigating the underlying issue.
- identified Mar 10, 2026, 08:28 PM UTC
We have identified the underlying issue and are working to restore functionality.
- resolved Mar 11, 2026, 01:25 AM UTC
This issue is now resolved.
Minor March 6, 2026 Live Chat Service Disruption 51m Desktop App, Web App
Started Mar 06, 2026, 11:36 PM UTC· resolved Mar 07, 2026, 12:28 AM UTC
- identified Mar 06, 2026, 11:36 PM UTC
We have identified the underlying issue and are working to restore functionality.
- monitoring Mar 07, 2026, 12:00 AM UTC
Functionality is being restored and we are monitoring to ensure the system continues to be operational.
- resolved Mar 07, 2026, 12:28 AM UTC
This issue is now resolved.
Minor March 6, 2026 Transcription is failing for some users 48m Transcription
Started Mar 06, 2026, 07:48 PM UTC· resolved Mar 06, 2026, 08:37 PM UTC
- investigating Mar 06, 2026, 07:48 PM UTC
We have detected a problem where transcription is failing for some users, and we're investigating the underlying issue.
- identified Mar 06, 2026, 07:52 PM UTC
We have identified the underlying issue and are working to restore functionality.
- monitoring Mar 06, 2026, 08:12 PM UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- resolved Mar 06, 2026, 08:37 PM UTC
This issue is now resolved.
Minor March 3, 2026 Projects become temporarily unresponsive after making edits 2h 38m Editing
Started Mar 03, 2026, 10:37 PM UTC· resolved Mar 04, 2026, 01:15 AM UTC
- investigating Mar 03, 2026, 10:37 PM UTC
Some larger projects are becoming unresponsive for ~20 seconds after making simple edits. Not all projects are affected by this, and the edits are being synced to the cloud successfully. We are currently investigating the underlying issue.
- identified Mar 03, 2026, 10:46 PM UTC
We have identified the underlying issue and are working to restore functionality.
- resolved Mar 04, 2026, 01:15 AM UTC
We've deployed the fix and the issue is now resolved.
Minor February 24, 2026 AI Tools Outage 1h 22m Generated speech, Create clips and reels, Translate
Started Feb 24, 2026, 12:18 AM UTC· resolved Feb 24, 2026, 01:40 AM UTC
- investigating Feb 24, 2026, 12:18 AM UTC
We are aware of an issue affecting several AI-powered features, including voice generation and image generation. Some users may experience failures when using these features. Full List: • Many AI Tools, including Translation • Dall-E and GPT Image 1, Image Gen • Some TTS voices • Some core functionalities including language detection and autofilling layouts Our team has identified the root cause and is working on a fix. We will provide updates as the situation progresses. Please note that Agent Underlord is still operational, however the tools listed above may fail if called.
- identified Feb 24, 2026, 12:54 AM UTC
We have identified the underlying issue and are working to restore functionality.
- monitoring Feb 24, 2026, 01:08 AM UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- resolved Feb 24, 2026, 01:40 AM UTC
This issue is now resolved.
Minor February 23, 2026 Degraded Playback and Publishing performance 1h 27m Descript web links, Export, Integrations, Media Playback
Started Feb 23, 2026, 07:05 PM UTC· resolved Feb 23, 2026, 08:33 PM UTC
- investigating Feb 23, 2026, 07:05 PM UTC
We have detected a problem that results in a degradation of playback performance and publishing. We are currently investigating the underlying issue.
- monitoring Feb 23, 2026, 08:13 PM UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- resolved Feb 23, 2026, 08:33 PM UTC
This issue is now resolved.
Minor February 19, 2026 Degraded Performance with Underlord Audio Cleanup AI Tools 47m Cleanup
Started Feb 19, 2026, 11:22 PM UTC· resolved Feb 20, 2026, 12:10 AM UTC
- investigating Feb 19, 2026, 11:22 PM UTC
We have detected a problem with the Remove filler words AI Tool and we are investigating the underlying issue. At this time you may encounter issues running Remove filler words.
- investigating Feb 19, 2026, 11:27 PM UTC
We have detected a problem with the Remove filler words and Roomtone features. We are investigating the underlying issue and working on a solution. At this time you may encounter issues using these features.
- monitoring Feb 20, 2026, 12:05 AM UTC
A fix has been deployed to address the issues with Remove filler words and Room tone. We are monitoring to ensure the system continues to be operational.
- resolved Feb 20, 2026, 12:10 AM UTC
This issue is now resolved. If you're still stuck, please retry running Remove filler words or applying Room tone, and it should work now.
Minor February 17, 2026 Users unable to downgrade subscription 15m Subscriptions
Started Feb 17, 2026, 07:35 PM UTC· resolved Feb 17, 2026, 07:50 PM UTC
- investigating Feb 17, 2026, 07:35 PM UTC
We are currently aware of an issue where users are unable to downgrade their subscription to Free. The team is actively investigating the issue.
- resolved Feb 17, 2026, 07:50 PM UTC
This issue is now resolved.
Minor February 11, 2026 Degraded performance - Publish Projects 14h 25m Descript web links, Export, Integrations
Started Feb 11, 2026, 03:04 AM UTC· resolved Feb 11, 2026, 05:30 PM UTC
- investigating Feb 11, 2026, 03:04 AM UTC
We have detected a problem with publish and are investigating the underlying issue.
- monitoring Feb 11, 2026, 03:19 AM UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- identified Feb 11, 2026, 04:30 AM UTC
Projects with layout packs or captions using certain fonts added between 01:00 and 03:00 UTC are failing to publish. We have identified the underlying issue and are working to restore functionality.
- identified Feb 11, 2026, 06:39 AM UTC
Projects with layout packs or captions using certain fonts are failing to publish. We have identified the underlying issue and are working to restore functionality.
- monitoring Feb 11, 2026, 04:04 PM UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- resolved Feb 11, 2026, 05:30 PM UTC
This issue is now resolved.
Minor February 10, 2026 Degraded Performance - Desktop and Web 2h 58m Desktop App, Web App
Started Feb 10, 2026, 09:50 PM UTC· resolved Feb 11, 2026, 12:48 AM UTC
- investigating Feb 10, 2026, 09:50 PM UTC
We're currently investigating reports of slow performance across the Descript app and services. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.
- identified Feb 10, 2026, 10:57 PM UTC
We have identified the underlying issue and are working to restore functionality.
- monitoring Feb 11, 2026, 12:07 AM UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- resolved Feb 11, 2026, 12:48 AM UTC
This issue is now resolved.
Minor February 9, 2026 Web/Desktop app outage 1h File upload/sync, Login, Desktop App, Web App
Started Feb 09, 2026, 11:49 PM UTC· resolved Feb 10, 2026, 12:49 AM UTC
- investigating Feb 09, 2026, 11:49 PM UTC
We have detected a problem affecting multiple services (including login and file sync), and are actively investigating the issue.
- investigating Feb 09, 2026, 11:52 PM UTC
We have detected a problem and are investigating the underlying issue.
- identified Feb 10, 2026, 12:19 AM UTC
We have identified the underlying issue and are working to restore functionality.
- monitoring Feb 10, 2026, 12:28 AM UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- resolved Feb 10, 2026, 12:49 AM UTC
This issue is now resolved.
Minor February 3, 2026 Changes not populating for all editors in some projects 4h 44m File upload/sync
Started Feb 03, 2026, 06:34 PM UTC· resolved Feb 03, 2026, 11:18 PM UTC
- investigating Feb 03, 2026, 06:34 PM UTC
We have detected a Live Collaboration problem where project changes are not populating in real time for other editors of the same project. This is only occurring for a very small number of projects, and all edits are still being saved to the cloud. We are currently investigating the root cause of this behavior.
- identified Feb 03, 2026, 07:39 PM UTC
We have identified the underlying issue and are working to restore functionality.
- monitoring Feb 03, 2026, 08:12 PM UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- resolved Feb 03, 2026, 11:18 PM UTC
This issue is now resolved.
Minor February 3, 2026 Some JPEG images are rotated after import 21h 41m File upload/sync
Started Feb 03, 2026, 01:00 AM UTC· resolved Feb 03, 2026, 10:41 PM UTC
- investigating Feb 03, 2026, 01:00 AM UTC
We have detected a problem and are investigating the underlying issue.
- identified Feb 03, 2026, 06:14 PM UTC
We have identified the underlying issue and are working to restore functionality.
- resolved Feb 03, 2026, 10:41 PM UTC
This issue is now resolved.
Minor February 2, 2026 Video Regenerate is down 1h 56m Generated speech
Started Feb 02, 2026, 07:18 PM UTC· resolved Feb 02, 2026, 09:15 PM UTC
- investigating Feb 02, 2026, 07:18 PM UTC
We have detected a problem with the Video Regenerate feature and are investigating the underlying issue.
- monitoring Feb 02, 2026, 07:26 PM UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- resolved Feb 02, 2026, 09:15 PM UTC
This issue is now resolved.
Minor January 27, 2026 Partial avatar generation failures 38m Web App
Started Jan 27, 2026, 04:41 PM UTC· resolved Jan 27, 2026, 05:20 PM UTC
- monitoring Jan 27, 2026, 04:41 PM UTC
Avatar generations starting from 7:25am to 7:45am were failing due to a 3rd party issue. Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- resolved Jan 27, 2026, 05:20 PM UTC
This issue is now resolved.