Web/Desktop app outage

Update timeline

1. investigating Feb 09, 2026, 11:49 PM UTC

   Status: Investigating We have detected a problem affecting multiple services (including login and file sync), and are actively investigating the issue. Affected components Login (Partial outage) File upload/sync (Degraded performance) Desktop App (Partial outage) Web App (Partial outage)

2. investigating Feb 09, 2026, 11:52 PM UTC

   Status: Investigating We have detected a problem and are investigating the underlying issue. Affected components Login (Full outage) File upload/sync (Full outage) Desktop App (Full outage) Web App (Full outage)

3. identified Feb 10, 2026, 12:19 AM UTC

   Status: Identified We have identified the underlying issue and are working to restore functionality. Affected components Login (Full outage) File upload/sync (Full outage) Desktop App (Full outage) Web App (Full outage)

4. monitoring Feb 10, 2026, 12:28 AM UTC

   Status: Monitoring Functionality is fully restored and we are monitoring to ensure the system continues to be operational. Affected components Login (Full outage) File upload/sync (Full outage) Desktop App (Full outage) Web App (Full outage)

5. resolved Feb 10, 2026, 12:49 AM UTC

   Status: Resolved This issue is now resolved. Affected components Login (Operational) File upload/sync (Operational) Desktop App (Operational) Web App (Operational)