Descript incident

Users unable to downgrade subscription

Minor Resolved View vendor source →

Descript experienced a minor incident on February 17, 2026 affecting Subscriptions, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 07:50 PM UTC
Resolved
Feb 17, 2026, 07:50 PM UTC
Duration
Detected by Pingoru
Feb 17, 2026, 07:50 PM UTC

Affected components

Subscriptions

Update timeline

  1. investigating Feb 17, 2026, 07:35 PM UTC

    Status: Investigating We are currently aware of an issue where users are unable to downgrade their subscription to Free. The team is actively investigating the issue. Affected components Subscriptions (Partial outage)

  2. resolved Feb 17, 2026, 07:50 PM UTC

    Status: Resolved This issue is now resolved. Affected components Subscriptions (Operational)