Descript incident

Changes not populating for all editors in some projects

Minor Resolved View vendor source →

Descript experienced a minor incident on February 3, 2026 affecting File upload/sync, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 11:18 PM UTC
Resolved
Feb 03, 2026, 11:18 PM UTC
Duration
—
Detected by Pingoru
Feb 03, 2026, 11:18 PM UTC

Affected components

File upload/sync

Update timeline

  1. investigating Feb 03, 2026, 06:34 PM UTC

    Status: Investigating We have detected a Live Collaboration problem where project changes are not populating in real time for other editors of the same project. This is only occurring for a very small number of projects, and all edits are still being saved to the cloud. We are currently investigating the root cause of this behavior. Affected components File upload/sync (Degraded performance)

  2. identified Feb 03, 2026, 07:39 PM UTC

    Status: Identified We have identified the underlying issue and are working to restore functionality. Affected components File upload/sync (Degraded performance)

  3. monitoring Feb 03, 2026, 08:12 PM UTC

    Status: Monitoring Functionality is fully restored and we are monitoring to ensure the system continues to be operational. Affected components File upload/sync (Degraded performance)

  4. resolved Feb 03, 2026, 11:18 PM UTC

    Status: Resolved This issue is now resolved. Affected components File upload/sync (Operational)