Infrastructure Uplift

Update timeline

1. resolved Apr 01, 2026, 08:30 PM UTC

   Type: Maintenance Duration: 20 minutes Affected Components: Recommendations, Ingestion (Centra & Custom Shopify apps), Portal (app.depict.ai), Collections / Search Apr 1, 20:30:00 GMT+0 - Identified - As part of our standard operational procedures and ongoing commitment to platform performance, our engineering team has scheduled a routine deployment for this week. We are notifying you in advance as a best practice for transparency. Here are the details for the upcoming maintenance window: * **Scheduled Time:** This Wednesday at 10:30 PM UTC+2 * **Estimated Duration:** Approximately 20 minutes * **Anticipated Impact:** No service disruption is expected. Our system is design so your storefront remains fully operational throughout this process. To mitigate any potential risks, our engineering and QA teams will actively monitor the deployment and conduct testing to verify system integrity during the release window. For real-time updates and system status, please refer to our official status page at . Maintaining reliable service for your daily operations remains our priority. If you or your technical team have any questions regarding this scheduled update, please don't hesitate to reach out.for a scheduled maintenance during that time. Apr 1, 20:30:01 GMT+0 - Identified - Maintenance is now in progress Apr 1, 20:50:00 GMT+0 - Completed - Maintenance has completed successfully