Depict incident

We're investigating availability issues of our shopper facing APIs

Minor Resolved View vendor source →

Depict experienced a minor incident on May 21, 2026, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 06:39 AM UTC
Resolved
May 21, 2026, 07:29 AM UTC
Duration
50m
Detected by Pingoru
May 21, 2026, 06:39 AM UTC

Update timeline

  1. investigating May 21, 2026, 06:39 AM UTC

    We are currently investigating this incident..

  2. identified May 21, 2026, 07:03 AM UTC

    We are seeing recovery for some customers. We are continuing to work on a fix for this incident..

  3. monitoring May 21, 2026, 07:11 AM UTC

    We implemented a fix and are currently monitoring the recovery..

  4. resolved May 21, 2026, 07:29 AM UTC

    This incident has been resolved..