Dentally incident

Issue with Portal Concierge Unpairing

Major Resolved View vendor source →

Dentally experienced a major incident on October 23, 2025 affecting Dentally Portal, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 11:02 AM UTC
Resolved
Oct 23, 2025, 11:41 AM UTC
Duration
39m
Detected by Pingoru
Oct 23, 2025, 11:02 AM UTC

Affected components

Dentally Portal

Update timeline

  1. investigating Oct 23, 2025, 11:02 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 23, 2025, 11:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2025, 11:41 AM UTC

    This incident has been resolved.