Dentally incident

Payments issues as a result of microsoft cloud services issues

Notice Resolved View vendor source →

Dentally experienced a notice incident on October 29, 2025 affecting Dentally Application, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:46 PM UTC
Resolved
Oct 29, 2025, 06:50 PM UTC
Duration
1h 3m
Detected by Pingoru
Oct 29, 2025, 05:46 PM UTC

Affected components

Dentally Application

Update timeline

  1. investigating Oct 29, 2025, 05:46 PM UTC

    We are monitoring the situation related to Microsoft cloud services which is affecting payment processing.

  2. investigating Oct 29, 2025, 06:48 PM UTC

    It has been identified that this issue did NOT affect Dentally. Payments could be processed as expected.

  3. resolved Oct 29, 2025, 06:50 PM UTC

    This incident has been resolved.