Dentally incident

NHS Northern Ireland Claims Error

Minor Resolved View vendor source →

Dentally experienced a minor incident on November 12, 2025 affecting NHS Integration, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 02:37 PM UTC
Resolved
Nov 13, 2025, 04:21 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 12, 2025, 02:37 PM UTC

Affected components

NHS Integration

Update timeline

  1. investigating Nov 12, 2025, 02:37 PM UTC

    We identified an issue affecting a small number of NHS Northern Ireland claims returning in an errored state. We have reached out to the HSC and are currently investigating the issue.

  2. monitoring Nov 13, 2025, 09:36 AM UTC

    HSC have confirmed an outage which is now resolved. We will continue to monitor NHS Northern Ireland claims.

  3. resolved Nov 13, 2025, 04:21 PM UTC

    This incident has been resolved.