Dentally experienced a notice incident on November 20, 2025 affecting Claiming Services, lasting 5h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Claiming Services
Update timeline
- investigating Nov 20, 2025, 11:45 AM UTC
Issues are being seen with HSC claims in Northern Ireland. We have contacted HSC and are investigating the issue.
- monitoring Nov 20, 2025, 12:35 PM UTC
We are now seeing HSC claims in Northern Ireland being processed successfully. We are continuing to monitor for any further issues.
- resolved Nov 20, 2025, 05:45 PM UTC
This incident has been resolved.