Dentally experienced a minor incident on January 26, 2026 affecting Dentally Application, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Dentally Application
Update timeline
- identified Jan 26, 2026, 09:18 AM UTC
We are aware of issues with Worldpay causing delays and connectivity issues for practices using the World pay card terminal integration. Please be aware Worldpay are aware and are working on a fix to resolve this issue.
- identified Jan 26, 2026, 09:18 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 26, 2026, 11:47 AM UTC
Worldpay Integration Microsoft has confirmed the issue has been resolved