Dentally experienced a notice incident on February 5, 2026 affecting Dentally Application and Dentally Portal, lasting 10h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Dentally ApplicationDentally Portal
Update timeline
- identified Feb 05, 2026, 10:04 AM UTC
Our UK postcode lookup service is currently unavailable due to an issue with our third-party provider. We are aware of the issue and taking steps to restore the service as soon as possible.
- resolved Feb 05, 2026, 08:27 PM UTC
This issue has been resolved, postcode lookup functionality have been restored.