Dentally experienced a critical incident on February 11, 2026 affecting Dentally Application, lasting 5h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Dentally Application
Update timeline
- investigating Feb 11, 2026, 12:41 AM UTC
We are aware of an issue currently affecting the load times within Dentally, please keep an eye on on this page as we work to resolve this as quickly as possible.
- monitoring Feb 11, 2026, 02:45 AM UTC
We have identified and deployed a fix to issues affecting APAC customers access to Dentally. We'll monitor and update all customers thorugh our status page.
- resolved Feb 11, 2026, 06:15 AM UTC
We have identified and fixed the issue that was causing slow load times for Dentally. All customers should now be able to access services normally. Thank you for your patience while we worked to restore full performance.