Dentally incident

Delay in seeing Consent/Estimate forms and Medical histories & payment records

Minor Resolved View vendor source →

Dentally experienced a minor incident on April 14, 2026 affecting Dentally Application and Dentally Portal, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 02:40 PM UTC
Resolved
Apr 14, 2026, 05:00 PM UTC
Duration
2h 19m
Detected by Pingoru
Apr 14, 2026, 02:40 PM UTC

Affected components

Dentally ApplicationDentally Portal

Update timeline

  1. identified Apr 14, 2026, 02:40 PM UTC

    We are currently experiencing a delay where certain new data is not appearing when expected. The cause has been identified and a fix is in progress. All data will re-appear once delay is resolved.

  2. monitoring Apr 14, 2026, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2026, 05:00 PM UTC

    This incident has been resolved.