Dentally incident

Issue with Canadian insurance claims

Notice Resolved View vendor source →

Dentally experienced a notice incident on April 21, 2026 affecting Claiming Services, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 01:40 PM UTC
Resolved
Apr 21, 2026, 02:24 PM UTC
Duration
44m
Detected by Pingoru
Apr 21, 2026, 01:40 PM UTC

Affected components

Claiming Services

Update timeline

  1. investigating Apr 21, 2026, 01:40 PM UTC

    We are investigating an issue affecting insurance claims in Canada, where incorrect details may be shown on a claim.

  2. resolved Apr 21, 2026, 02:24 PM UTC

    This incident has been resolved.