Dentally incident

Incorrect patients appearing in the Recently Viewed Patients list

Notice Resolved View vendor source →

Dentally experienced a notice incident on July 15, 2026 affecting Dentally Application, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 09:31 AM UTC
Resolved
Jul 16, 2026, 06:22 PM UTC
Duration
1d 8h
Detected by Pingoru
Jul 15, 2026, 09:31 AM UTC

Affected components

Dentally Application

Update timeline

  1. identified Jul 15, 2026, 09:31 AM UTC

    The Recently Viewed Patients list is displaying incorrectly. This is a visual bug. We have found the cause and are working on a fix. There is no data exposure issue, these are patients being viewed within the same practice.

  2. monitoring Jul 15, 2026, 10:34 AM UTC

    We have deployed a fix that will clear your recently viewed patients list and will behave as expected

  3. resolved Jul 16, 2026, 06:22 PM UTC

    This incident has been resolved.