Dentally experienced a minor incident on September 1, 2026 affecting Dentally Portal, lasting 22h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Dentally Portal
Update timeline
- monitoring Sep 01, 2026, 09:29 AM UTC
We’re aware of delays affecting some UK SMS one-time passcodes (OTP) for Dentally Portal. This is due to an issue affecting our SMS provider. We’re working closely with our partner and monitoring the situation, and will provide an update as soon as possible.
- resolved Sep 02, 2026, 08:15 AM UTC
This incident has been resolved.