Dentally incident

Loading issues affecting claim management for some Canadian practices

Notice Resolved View vendor source →

Dentally experienced a notice incident on September 2, 2026 affecting Claiming Services, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 06:53 PM UTC
Resolved
Sep 02, 2026, 08:07 PM UTC
Duration
1h 14m
Detected by Pingoru
Sep 02, 2026, 06:53 PM UTC

Affected components

Claiming Services

Update timeline

  1. investigating Sep 02, 2026, 06:53 PM UTC

    We are investigating loading issues affecting claim management for some Canadian practices.

  2. monitoring Sep 02, 2026, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2026, 08:07 PM UTC

    This incident had been resolved.