DeepL incident

Partial Outage - Increased Errors affecting login

Minor Resolved View vendor source →

DeepL experienced a minor incident on November 18, 2025 affecting DeepL Free - API (EU) (API (EU) Free) and DeepL Free - Translate (Translate Free) and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:10 PM UTC
Resolved
Nov 18, 2025, 02:26 PM UTC
Duration
2h 15m
Detected by Pingoru
Nov 18, 2025, 12:10 PM UTC

Affected components

DeepL Free - API (EU) (API (EU) Free)DeepL Free - Translate (Translate Free)DeepL Pro - Translate (Translate Pro)Accounts & Login (Accounts & Login)

Update timeline

  1. identified Nov 18, 2025, 12:10 PM UTC

    We're currently seeing issues affecting part of our system. Our team is investigating and working to understand the scope and cause. We’ll share updates as we learn more.

  2. investigating Nov 18, 2025, 12:29 PM UTC

    We are currently experiencing an issue that may affect login functionality for some users. Some of our services are encountering a problem, which could lead to errors when attempting to log in. We recommend retrying your login attempts if you experience any issues, as this may resolve the problem....

  3. investigating Nov 18, 2025, 02:08 PM UTC

    We are pleased to report that we have implemented a workaround to mitigate the ongoing issues with one of our providers. We anticipate that login functionality should be fully restored and operational within approximately 30 minutes. We appreciate your patience and understanding as we...

  4. resolved Nov 18, 2025, 02:26 PM UTC

    The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.