Decagon experienced a minor incident on December 8, 2025 affecting US Deployment Region (Decagon Admin Portal), lasting 6h 12m. The incident has been resolved; the full update timeline is below.
Affected components
US Deployment Region (Decagon Admin Portal)
Update timeline
- investigating Dec 08, 2025, 06:57 PM UTC
We're currently investigating an issue impacting some of our voice services. Impact appears to be intermittent, estimated to be less than 5% of conversations.
- resolved Dec 09, 2025, 01:09 AM UTC
The issue affecting our voice services has now been fully resolved. All systems are operating normally.