Decagon experienced a minor incident on December 11, 2025 affecting US Deployment Region (Decagon Admin Portal), lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
US Deployment Region (Decagon Admin Portal)
Update timeline
- investigating Dec 11, 2025, 04:44 PM UTC
We are currently observing elevated latency across all channels. Our engineering team is investigating the root cause and working to restore normal performance. Updates will follow as we learn more.
- resolved Dec 11, 2025, 05:09 PM UTC
All channels have fully recovered and system performance is back to normal. Our team will be completing a root cause analysis and will share findings as we get them.