Decagon experienced a minor incident on December 18, 2025 affecting US Deployment Region (Decagon Admin Portal), lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
US Deployment Region (Decagon Admin Portal)
Update timeline
- investigating Dec 18, 2025, 10:30 PM UTC
We're currently investigating an issue impact some of our voice services. Impact appears to be intermittent, resulting in some dropped calls and periods of increased latency.
- resolved Dec 19, 2025, 01:06 AM UTC
This incident has now been resolved and all services are performing as expected