Decagon experienced a minor incident on January 27, 2026 affecting US Deployment Region (Decagon Admin Portal), lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
US Deployment Region (Decagon Admin Portal)
Update timeline
- investigating Jan 27, 2026, 11:26 PM UTC
We're currently investigating reports of an issue affecting a subset of voice services. Our team is working to identify the cause and will provide an update within 30 minutes
- resolved Jan 28, 2026, 12:26 AM UTC
The issue has been resolved, and all systems are operating normally. We will continue to monitor to ensure stability.