Affected components
Current status by service (Decagon API Services)Current status by service (Decagon Admin Portal)
Update timeline
- investigating Feb 11, 2026, 06:41 PM UTC
We are investigating an issue that is impacting conversation responses across channels. We will provide an update within 15 min.
- resolved Feb 11, 2026, 06:48 PM UTC
This issue has now been resolved. Impact was limited between 10:31am - 10:45am PT and would have impacted our admin portal and all non-voice conversation flows. If you have any questions, please follow up with your Decagon point of contact.
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