Decagon experienced a minor incident on February 19, 2026 affecting US Deployment Region (Decagon Admin Portal) and EU Deployment Region (Decagon Admin Portal) and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
US Deployment Region (Decagon Admin Portal)EU Deployment Region (Decagon Admin Portal)US Deployment Region ([US] Decagon Admin Portal)EU Deployment Region ([EU] Decagon Admin Portal)
Update timeline
- investigating Feb 19, 2026, 04:26 PM UTC
We are currently experiencing disruptions to dashboard login. This issue is caused by downtime affecting our third-party authentication provider, which is impacting users' ability to sign in.
- resolved Feb 19, 2026, 05:40 PM UTC
The issue has been resolved and all systems are operating normally. We will continue to monitor and work with our third party authentication provider to ensure ongoing stability.