Datto incident

[Kaseya Store] - [Kaseya Store] - [Kaseya Store inaccessible]

Critical Resolved View vendor source →

Datto experienced a critical incident on August 18, 2026 affecting Kaseya Store, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 01:53 AM UTC
Resolved
Aug 18, 2026, 04:26 AM UTC
Duration
2h 32m
Detected by Pingoru
Aug 18, 2026, 01:53 AM UTC

Affected components

Kaseya Store

Update timeline

  1. investigating Aug 18, 2026, 01:53 AM UTC

    We are aware of a problem where the Kaseya Store is not accessible. The Kaseya Engineering Team is currently investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. investigating Aug 18, 2026, 01:54 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 18, 2026, 04:26 AM UTC

    This incident has been resolved.