Datto incident

Autotask PSA - UK03 - Error Messages Upon Navigating the UI

Major Resolved View vendor source →

Datto experienced a major incident on July 23, 2026 affecting UK03 (United Kingdom), lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 08:22 AM UTC
Resolved
Jul 23, 2026, 09:24 AM UTC
Duration
1h 2m
Detected by Pingoru
Jul 23, 2026, 08:22 AM UTC

Affected components

UK03 (United Kingdom)

Update timeline

  1. investigating Jul 23, 2026, 08:22 AM UTC

    We are aware of a problem where partners in our UK03 zone are receiving error messages when navigating the UI. The Kaseya R&D Team are investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Jul 23, 2026, 08:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 23, 2026, 09:24 AM UTC

    This incident has been resolved.