Datto incident

Datto BCDR - Server5673 (Germany Region) - Degraded Node Functionality

Minor Resolved View vendor source →

Datto experienced a minor incident on June 10, 2026 affecting Off-Site Synchronization and Off-Site Recovery, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 03:44 PM UTC
Resolved
Jun 10, 2026, 08:28 PM UTC
Duration
4h 44m
Detected by Pingoru
Jun 10, 2026, 03:44 PM UTC

Affected components

Off-Site SynchronizationOff-Site Recovery

Update timeline

  1. identified Jun 10, 2026, 03:44 PM UTC

    We are aware of a problem where BCDR users paired to Server5673 can experience degraded offsite capabilities. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Jun 10, 2026, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 08:28 PM UTC

    This incident has been resolved.