Datto incident

Datto Endpoint Backup for PC - Degraded Offsite Performance for Cloud Siris 246891

Minor Resolved View vendor source →

Datto experienced a minor incident on June 3, 2026 affecting Backup and Verification and 1 more component, lasting 20d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 01:42 PM UTC
Resolved
Jun 24, 2026, 01:32 PM UTC
Duration
20d 23h
Detected by Pingoru
Jun 03, 2026, 01:42 PM UTC

Affected components

BackupVerificationRecovery

Update timeline

  1. identified Jun 03, 2026, 01:42 PM UTC

    We are aware of a problem where Datto Endpoint Backup for PC users paired to Cloud Siris 246891 in the US East region can experience degraded offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. identified Jun 15, 2026, 12:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 24, 2026, 01:32 PM UTC

    This incident has been resolved.