Datto experienced a minor incident on February 17, 2026 affecting KaseyaOne, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
KaseyaOne
Update timeline
- investigating Feb 17, 2026, 01:31 PM UTC
We are currently experiencing an issue with push notifications not working as expected. Our team is actively investigating and working on a resolution. You can still Login to KaseyaOne using 2FA Authenticator app by selecting 'Try Another Way" on the Approve Log In Push MFA screen. Thank you for your patience—we’ll provide updates as soon as we have more information.
- monitoring Feb 18, 2026, 08:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 18, 2026, 09:39 PM UTC
This incident has been resolved.