Datto incident

Datto BCDR - Degraded Offsite Performance - server3445

Datto experienced a major incident on February 16, 2026 affecting Off-Site Recovery, lasting 9d 1h. The incident has been resolved; the full update timeline is below.

Started: Feb 16, 2026, 01:48 PM UTC
Resolved: Feb 25, 2026, 03:19 PM UTC
Duration: 9d 1h
Detected by Pingoru: Feb 16, 2026, 01:48 PM UTC

Affected components

Off-Site Recovery

Update timeline

investigating Feb 16, 2026, 01:48 PM UTC

We are aware of a problem where Datto BCDR users paired to server3445 can experience degraded offsite capabilities. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
identified Feb 18, 2026, 07:04 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 18, 2026, 07:26 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 25, 2026, 03:19 PM UTC

This incident has been resolved.