Datto incident

Datto BCDR - Degraded Offsite Performance - server3445

Major Resolved View vendor source →
Started
Feb 16, 2026, 01:48 PM UTC
Resolved
Feb 25, 2026, 03:19 PM UTC
Duration
9d 1h
Detected by Pingoru
Feb 16, 2026, 01:48 PM UTC

Affected components

Off-Site Recovery

Update timeline

  1. investigating Feb 16, 2026, 01:48 PM UTC

    We are aware of a problem where Datto BCDR users paired to server3445 can experience degraded offsite capabilities. The Kaseya R&D Team is investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. identified Feb 18, 2026, 07:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 18, 2026, 07:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 25, 2026, 03:19 PM UTC

    This incident has been resolved.

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