Datto incident

Datto Workplace - AU5 Report Files Not Loading

Minor Resolved View vendor source →

Datto experienced a minor incident on March 4, 2026 affecting AU5, lasting 5h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 01:44 AM UTC
Resolved
Mar 04, 2026, 07:43 AM UTC
Duration
5h 58m
Detected by Pingoru
Mar 04, 2026, 01:44 AM UTC

Affected components

AU5

Update timeline

  1. investigating Mar 04, 2026, 01:44 AM UTC

    We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/

  2. resolved Mar 04, 2026, 07:43 AM UTC

    This incident has been resolved.