Datto incident

Datto Networking - Dynamic DNS records for Datto Networking DNA devices are temporarily resolving to an incorrect private IP address

Major Resolved View vendor source →
Started
Mar 11, 2026, 01:33 PM UTC
Resolved
Mar 12, 2026, 05:09 PM UTC
Duration
1d 3h
Detected by Pingoru
Mar 11, 2026, 01:33 PM UTC

Affected components

Routers

Update timeline

  1. identified Mar 11, 2026, 01:33 PM UTC

    We are aware of a problem where Datto Networking DNA devices' dynamic DNS addresses have been inadvertently configured with an incorrect private IP address. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Mar 11, 2026, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2026, 05:09 PM UTC

    This incident has been resolved.

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