Datto incident

Endpoint Backup v2 - Registration, Backup and Restore Requests Are Not Initiating Successfully

Notice Resolved View vendor source →

Datto experienced a notice incident on March 16, 2026 affecting Backup and Agent Registration and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 03:16 PM UTC
Resolved
Mar 16, 2026, 04:30 PM UTC
Duration
1h 13m
Detected by Pingoru
Mar 16, 2026, 03:16 PM UTC

Affected components

BackupAgent RegistrationRestore

Update timeline

  1. investigating Mar 16, 2026, 03:16 PM UTC

    We are aware of a problem where Endpoint Backup v2 registration, backup, restore requests are not initiating successfully. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. resolved Mar 16, 2026, 04:30 PM UTC

    This incident has been resolved.