Datto incident

Datto BCDR - Germany Region (Server 3818) - Degraded Offsite Performance

Minor Resolved View vendor source →

Datto experienced a minor incident on March 9, 2026 affecting Off-Site Synchronization and Off-Site Recovery, lasting 10d 17h. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 07:17 PM UTC
Resolved
Mar 20, 2026, 01:13 PM UTC
Duration
10d 17h
Detected by Pingoru
Mar 09, 2026, 07:17 PM UTC

Affected components

Off-Site SynchronizationOff-Site Recovery

Update timeline

  1. identified Mar 09, 2026, 07:17 PM UTC

    We are aware of a problem where Datto BCDR users in the Germany region associated with server3818 may experience reduced offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Mar 16, 2026, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 20, 2026, 01:13 PM UTC

    This incident has been resolved.