Datto incident

Datto Endpoint Backup for PC - Degraded Offsite Capabilities for Cloud Siris use1-dtc-server-143

Minor Resolved View vendor source →

Datto experienced a minor incident on March 24, 2026 affecting Backup and Verification and 1 more component, lasting 14h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 11:44 PM UTC
Resolved
Mar 25, 2026, 02:41 PM UTC
Duration
14h 56m
Detected by Pingoru
Mar 24, 2026, 11:44 PM UTC

Affected components

BackupVerificationRecovery

Update timeline

  1. investigating Mar 24, 2026, 11:44 PM UTC

    We are aware of an issue where Datto Endpoint Backup for PC users paired with Cloud Siris 'use1-dtc-server-143' may experience degraded performance, which can result in slower-than-average backup and restore speeds. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. resolved Mar 25, 2026, 02:41 PM UTC

    This incident has been resolved.