Datto incident

Datto RMM - Concord & Vidal - Delayed Job Execution

Minor Resolved View vendor source →

Datto experienced a minor incident on April 6, 2026 affecting Concord (US East) and Vidal (US East), lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 03:48 PM UTC
Resolved
Apr 06, 2026, 05:32 PM UTC
Duration
1h 43m
Detected by Pingoru
Apr 06, 2026, 03:48 PM UTC

Affected components

Concord (US East)Vidal (US East)

Update timeline

  1. identified Apr 06, 2026, 03:48 PM UTC

    We are aware of a problem where job execution is delayed on the Concord & Vidal platforms. The Kaseya R&D Team have identified the issue and are working on implementing a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Apr 06, 2026, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 06, 2026, 05:32 PM UTC

    This incident has been resolved.