Datto incident
Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'
Resolved after 8 hours 58 minutes, affecting SaaS Protection Console Login, on October 22, 2026.
Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally. Our R&D team is monitoring for any other issues.
Affected components
Update timeline
- investigating Oct 22, 2026, 09:28 AM UTC
We are aware of a problem where Datto SaaS Protection customers hosted on 'gbe2-bfyii-1555' are experiencing a disruption to SaaS Protection services. The Kaseya Engineering Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Oct 22, 2026, 02:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 22, 2026, 05:55 PM UTC
Customers hosted on node 'gbe2-bfyii-1555' are accessible again and backups are running normally. Our R&D team is monitoring for any other issues.
- resolved Oct 22, 2026, 06:26 PM UTC
This incident has been resolved.
Your product runs on more than Datto
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services