Resolved after 3 hours 53 minutes, affecting Web Application, on March 25, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web Application
Update timeline
- investigating Mar 25, 2025, 07:06 PM UTC
We are investigating user login issues related to reCAPTCHA for customers using password login. If you experience an issue with reCAPTCHA, refreshing the page can often mitigate the issue. Please note that data processing and alerts are not affected by this incident.
- identified Mar 25, 2025, 07:24 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 25, 2025, 09:33 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 25, 2025, 10:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2025, 10:59 PM UTC
This incident has been resolved.
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