Datadog US5 incident

Real user monitoring metrics delayed

Minor Resolved View vendor source →

Datadog US5 experienced a minor incident on July 29, 2026 affecting Monitors and RUM, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 03:38 PM UTC
Resolved
Jul 29, 2026, 04:34 PM UTC
Duration
56m
Detected by Pingoru
Jul 29, 2026, 03:38 PM UTC

Affected components

MonitorsRUM

Update timeline

  1. investigating Jul 29, 2026, 03:38 PM UTC

    We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers. As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost. We will provide further updates as the situation progresses.

  2. identified Jul 29, 2026, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 29, 2026, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2026, 04:34 PM UTC

    This incident has been resolved.