Datadog US5 experienced a minor incident on September 1, 2026 affecting RUM, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 03:40 PM UTC
We are investigating increased latency processing RUM data. As a result of this issue, some users may see gaps or delays in RUM graphs as well as empty or partial query results on RUM Sessions, RUM Analytics, RUM Application, and Error Tracking pages. To prevent false monitor alerts due to delayed data, monitors affected by the delay will not notify and will automatically resume once current data is available. All other monitors will operate normally.
- identified Sep 01, 2026, 03:55 PM UTC
We have identified the underlying issue and are working on a fix. Note that no data has been lost, and it will be backfilled and available once the service is operational again.
- monitoring Sep 01, 2026, 04:09 PM UTC
We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.
- resolved Sep 01, 2026, 04:18 PM UTC
The issue is now resolved.