Dalenys Outage History

Dalenys is up right now

Dalenys had 11 outages in the last 2 years totaling 221h 19m of downtime — averaging 0.5 incidents per month.

There were 11 Dalenys outages since July 29, 2025 totaling 221h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dalenys.com

Critical June 7, 2026

Incident plateforme de paiement / Payment platform incident

Detected by Pingoru
Jun 07, 2026, 04:43 AM UTC
Resolved
Jun 07, 2026, 05:28 AM UTC
Duration
44m
Affected: Processing e-commerce / E-commerce processingAuthentification 3DS / 3DS authenticationPaiement en magasin - CB2A / Instore paymentPaiement en magasin - NEXO / Instore paymentMoyens de paiements alternatifs / Alternative payment methods
Timeline · 4 updates

Read the full incident report →

Minor April 22, 2026

Incident accès Dashboard / Dashboard Unavailable

Detected by Pingoru
Apr 22, 2026, 10:15 AM UTC
Resolved
Apr 22, 2026, 01:31 PM UTC
Duration
3h 16m
Affected: Dashboard / Cockpit / Extranet / Reporting
Timeline · 3 updates
  1. investigating Apr 22, 2026, 10:15 AM UTC

    FR Nous avons identifié un problème de connexion sur notre Cockpit. Aucun impact transactionnel n'est identifié. L'incident est en cours d'analyse. EN We have identified a connection issue on our Cockpit. No impact on the processing. An investigation is in progress.

  2. monitoring Apr 22, 2026, 11:13 AM UTC

    TSR-3229 - Début / Start : 22/04/2026 10h36 CEST - Fin / End : 22/04/2026 12h30 CEST - Catégorie / Category : Production - Dashboard - Responsabilité / Responsibility : Payplug - Priorité / Priority : P3 FR L'incident est maintenant résolu et le service est rétabli. Nous continuons à surveiller la reprise du service. EN Incident is now resolved and service restored. Service recovery is still under monitoring.

  3. resolved Apr 22, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

Incident de reversement | Délai reversement 2 avril / April 2nd, settlement delay

Detected by Pingoru
Apr 02, 2026, 12:32 PM UTC
Resolved
Apr 07, 2026, 09:53 AM UTC
Duration
4d 21h
Affected: Reversement e-commerce EUR / EUR e-commerce settlementReversement e-commerce devises / Currencies e-commerce settlementReversement paiement en magasin - CB2A / Instore payment settlementReversement paiement en magasin - NEXO / Instore payment settlementReversement MPA / APM Settlement
Timeline · 4 updates

Read the full incident report →