Dalenys incident

Incident accès Dashboard / Dashboard Unavailable

Minor Resolved View vendor source →

Dalenys experienced a minor incident on April 22, 2026 affecting Dashboard / Cockpit / Extranet / Reporting, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 10:15 AM UTC
Resolved
Apr 22, 2026, 01:31 PM UTC
Duration
3h 16m
Detected by Pingoru
Apr 22, 2026, 10:15 AM UTC

Affected components

Dashboard / Cockpit / Extranet / Reporting

Update timeline

  1. investigating Apr 22, 2026, 10:15 AM UTC

    FR Nous avons identifié un problème de connexion sur notre Cockpit. Aucun impact transactionnel n'est identifié. L'incident est en cours d'analyse. EN We have identified a connection issue on our Cockpit. No impact on the processing. An investigation is in progress.

  2. monitoring Apr 22, 2026, 11:13 AM UTC

    TSR-3229 - Début / Start : 22/04/2026 10h36 CEST - Fin / End : 22/04/2026 12h30 CEST - Catégorie / Category : Production - Dashboard - Responsabilité / Responsibility : Payplug - Priorité / Priority : P3 FR L'incident est maintenant résolu et le service est rétabli. Nous continuons à surveiller la reprise du service. EN Incident is now resolved and service restored. Service recovery is still under monitoring.

  3. resolved Apr 22, 2026, 01:31 PM UTC

    This incident has been resolved.