Daktela incident

Degraded voice service quality in the Czech Republic

Minor Resolved View vendor source →

Daktela experienced a minor incident on July 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 08:15 AM UTC
Resolved
Jul 14, 2025, 08:15 AM UTC
Duration
—
Detected by Pingoru
Jul 14, 2025, 08:15 AM UTC

Update timeline

  1. resolved Jul 14, 2025, 08:15 AM UTC

    Type: Incident Duration: 39 minutes Affected Components: CZ Voice Services Jul 14, 09:37:10 GMT+0 - Resolved - **It has been confirmed that all services are fully operational.** Jul 14, 09:07:25 GMT+0 - Monitoring - Partner has confirmed the bug has been fixed, problems should not occur anymore, we are monitoring the status Jul 14, 08:15:00 GMT+0 - Investigating - Dear customers, Since 10:15 CEST, we have been experiencing degraded quality of inbound and outbound calls to Czech numbers. The issue is limited to the Czech Republic and has been confirmed as an outage on the side of an external partner. We are actively working with the provider to resolve the issue. There is currently no estimated time to resolution. We apologize for the inconvenience and thank you for your understanding. Kind regards, The Daktela Team