Daktela experienced a major incident on October 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 16, 2025, 08:40 AM UTC
Type: Incident Duration: 15 minutes Affected Components: CZ Voice Services, International Voice Services Oct 16, 08:40:00 GMT+0 - Investigating - We have logged an issue regarding an inability to make or receive phone calls. We are investigating the cause. Oct 16, 08:45:00 GMT+0 - Identified - We identified an issue with the partner voice carrier and escalated the problem to their Network Operations Centre (NOC). Oct 16, 08:50:00 GMT+0 - Monitoring - We are engaged with the partner voice carrier to fix this incident. Oct 16, 08:55:00 GMT+0 - Resolved - The partner voice carrier has resolved the issue and we are monitoring the outcome closely. We are waiting for them to provide us with the full ROA.