Cytracom incident

ControlOne partial service degradation in the US-SouthWest (LAX) Region

Minor Resolved View vendor source →

Cytracom experienced a minor incident on August 19, 2026 affecting US-SouthWest (LAX) Region, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 12:44 PM UTC
Resolved
Aug 19, 2026, 05:10 PM UTC
Duration
4h 26m
Detected by Pingoru
Aug 19, 2026, 12:44 PM UTC

Affected components

US-SouthWest (LAX) Region

Update timeline

  1. investigating Aug 19, 2026, 12:44 PM UTC

    We are currently investigating a partial service degradation in the US-SouthWest (LAX) Region impacting bridge connectivity for a subset of customers.

  2. monitoring Aug 19, 2026, 01:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2026, 05:10 PM UTC

    This incident has been resolved.